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Returns, Trials & Warranties Explained

Returns, Trials & Warranties Explained

In this guide from The Sleep Shop, we keep it simple and practical so you can shop with confidence.

In this guide:

  • Sleep trials
  • Returns
  • Warranties

Sleep trials

Sleep trials typically range from 30–100 nights. Keep packaging until you’re sure.

Sleep Trials

Returns

Follow retailer’s procedure—proof of purchase and clean condition required.

The Sleep Shop Returns Policy

Warranties and Guarantees

Cover manufacturing defects, not comfort preference or misuse.

Browse Relyon Mattresses with up to 15 Years Guarantee

FAQs

Will removing the cover void warranty?
Sometimes—check the brand’s terms before washing or removing tags.

What’s covered under warranty?
Usually defects in springs, foam, or stitching—not general wear.

Fast & Free Delivery

On all orders above £300

Remove & Recycle

Available for all beds and mattresses

Specialist Advice

Our dedicated staff are trained to deliver the best possible advice

Excellent Reviews

Our reviews from independent review sites are Excellent