Welcome to the Sleep Shop

Bought Silentnight classic 1200 pocket sprung divan,mattress & headboard for my 94 year old mum ordered online a couple of weeks ago & admit I had a few concerns that delivery might be delaid/have issues due to chosen colour & discounted price. However from start to finish the staff ,whether the on line chat, telephone conversations or delivery men were all extremely helpful & professional. It was delivered earlier than expected , including assembly & the old bed taken away without any issues which made it a totally stress free experience for her. Would def buy from them again & in the meantime she loves her new bed & is certainly sleeping much better.

Very good service from the business and excellent mattress – really pleased with the 1400 Rest Assured pocket (Super king)

I bought a mattress back in June-ish time. I got a call back within a couple of days and was advised that only a one-man delivery was available on the day I chose, so the gentleman had suggested I wait an extra day for a two man delivery as the mattress was very heavy, which was good insight as it was very very heavy. The delivery company was fast and professional. The company even called a few days after to check that I was happy with the service and mattress. I would definitely buy from them again.

Absolutely perfect service, delivery guys this morning very professional and polite Great service to have in our local town.

This shop provides an excellent customer service . Prices are very competitive . Delivery is free. We have been getting our beds from them for many years and have always been delighted with their service.

Very satisfied with the service and order / product. On placing the order, I had not received confirmation via email and needed to add in a recycle collection / advise on some logistics. I messaged customer service and got a call back instantly from a very helpful chap – he confirmed everything and added in the extra info we needed and explained what the next steps would be re delivery. Communication via text message re the delivery was very good and accurate and I was impressed with the turn around on ordering / delivery times. The delivery team were swift, polite and friendly. The mattress ordered is just as described and a good price & very comfortable. I would certainly recommend.